With people losing hundreds of pounds to scams and dubious investments they have come across on social media, could more be done to stop people losing out?A frustrated father tries to make sense of when a child should pay grown-up prices after his nine-year-old daughter was charged the full cost of an adult haircut.Plus how those using just their landline are paying over the odds compared to people on other phone packages, the programme’s experts tackle more problems on the spot, and another famous face reveals their consumer secrets.

MP4 | AAC VBR | 307MB